This course is designed for IT professionals and business analysts who already have prerequisite technical knowledge of the underlying infrastructure and components that integrate with Service Manager 2012. These IT professionals are primarily responsible for implementing a service desk and need in-depth knowledge of Service Manager 2012.
This course is intended for IT professionals with basic Windows Server, Active Directory and network configuration and management experience.After completing this course, students will be able to:Install Operations Manager 2012 and configure global and Management Server ...
After completing this course, students will be able to:Design and build a Production Service Monitoring Program, Configure and administer Operations Manager 2012, Deploy monitoring for servers, applications and services, Deploy management packs, Create monitors and rules, Tune ...