This course provides students with an introduction to Microsoft Dynamics 365 by building a foundation for all subsequent courses and learning. The main Apps of Dynamics 365 are introduced including Sales, Service and Marketing. Students will learn important end user skills including how to proficiently work in Dynamics 365 to find information quickly and easily using the out of the box tools like Advanced Find, the Report Wizard, Charts and Dashboards through the Browser and Outlook interfaces.
Before attending this course, students must have a working knowledge of Microsoft Office, Microsoft Excel and Microsoft Outlook.
Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more. Join our team of globally ...
This course is developed for those aspired to be and new to the solution architect role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial ...
This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer ...
Do you want to learn more about Dynamics 365? This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), and learn about the core ...