Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Seminarinformationen

Seminar - Ziel

After taking this course, you should be able to:

Analyze and troubleshoot SIP, H.323, and media protocols
Implement time-of-day routing, call park, call pickup, and meet-me conferences in Cisco Unified Communications Manager
Implement call coverage in Cisco Unified Communications Manager
Configure and troubleshoot Cisco Unified Communications Manager Device Mobility
Configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
Configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
Implement Cisco Unified Communications Manager Express for SIP phones
Implement globalized call routing within and between Cisco Unified Communications Manager clusters
Implement Media Gateway Control Protocol (MGCP) fallback and Survivable Remote Site Telephony (SRST) in Cisco Unified Communications Manager and in Cisco IOS® XE gateways
Implement Call Admission Control and Automated Alternate Routing (AAR) in Cisco Unified Communications Manager
Implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
Troubleshoot multisite Cisco Unified Communications Manager deployments
Implement Intercluster Lookup Service (ILS) between Cisco Unified Communications Manager clusters and enable General Data Protection Regulation (GDPR)
Configure and troubleshoot Cisco Unified Border Element

Teilnehmer - Zielgruppe

Network administrator
Network architect
Network designer
Network engineer
Network manager

Kurs - Voraussetzungen

Before taking this course, you should have the following knowledge and skills:

Internet web browser usability knowledge and general computer usage
Basic understanding of networking technologies
Basic understanding of voice and video
Describe the different codecs and how they are used to transform analogue voice into digital streams
Knowledge of Cisco Internetworking Operation System (Cisco IOS XE) command line
Describe the Cisco Collaboration solutions architecture
Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premises deployment model
Configure and modify required parameters in Cisco Unified CM including service activation, enterprise parameters, CM groups, time settings, and device pool
Deploy and troubleshoot IP phones via manual configuration within Cisco Unified CM
Describe and configure endpoints and commonly required features
Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H.323, Media Gateway Control Protocol (MGCP), and Skinny Call Control Protocol (SCCP)
Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
Define Quality of Service (QoS) and its models
Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP])
Describe a dial plan and explain call routing in Cisco Unified Communications Manager
Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transformations, SIP Trunks, and SIP Route Patterns
Implement basic globalized call routing within a Cisco Unified Communications Manager cluster
Configure calling privileges in Cisco Unified Communications Manager
Implement toll fraud prevention
Implement common endpoint features including call park, softkeys, shared lines, and pickup groups
Implement Public Switched Telephone Network (PSTN) access using Media Gateway Control Protocol (MGCP) gateways
Implement a Cisco gateway for PSTN access
Deploy a simple SIP dial plan on a Cisco Interrupt Service Routine (ISR) gateway to enable access to the PSTN network
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Manage Cisco Unified CM access to media resources available within Cisco Unified CM and Cisco ISR gateways
Describe tools for reporting and maintenance including Unified Reports, Real Time Monitoring Tool (RTMT), Distributed Resource Scheduler (DRS), and Call Detail Records (CDRs) within Cisco Unified CM

Seminardauer

5 Tage
09:00 Uhr bis 17:00 Uhr

Schulungsunterlagen

nach Absprache

Seminar-Inhalt / Agenda

Analyzing and Troubleshooting Signaling and Media Protocols
Implementing Cisco Unified Communications Manager Supplemental Services
Implementing Call Coverage in Cisco Unified Communications Manager
Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
Configuring and Troubleshooting Cisco Unified CM Unified Mobility
Implementing Cisco Unified Communications Manager Express
Implementing Globalized Call Routing
Implementing Remote Site Survivability
Implementing Call Admission Control in Cisco Unified Communications Manager
Implementing URI Calling in Cisco Unified Communications Manager
Troubleshooting Multisite Cisco Unified Communications Manager Deployments
Examining Global Dial Plan Replication
Configuring and Troubleshooting Cisco Unified Border Element

Lab outline

Analyze SIP, H.323, and Media Protocols
Troubleshoot SIP and Media Protocols
Implement Cisco Unified Communications Manager Supplemental Services
Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Configure Device Mobility
Troubleshoot Cisco Unified Communications Manager Device Mobility
Configure Cisco Unified Communications Manager Extension Mobility
Troubleshoot Cisco Unified Communications Manager Extension Mobility
Configure Cisco Unified Mobility
Troubleshoot Cisco Unified Mobility
Implement Endpoints in Cisco Unified Communications Manager Express
Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Implement Calling Privileges in Cisco Unified Communications Manager Express
Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
Implement Globalized Call Routing
Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
Implement MGCP Fallback and Survivable Remote Site Telephony
Implement Call Admission Control
Implement a URI-Based Dial Plan for Multisite Deployments
Troubleshoot Globalized Call Routing
Troubleshoot Call Admission Control
Implement Global Dial Plan Replication
Implement Cisco Unified Border Element
Troubleshoot Cisco Unified Border Element

Tags: Cisco

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